Privacy Policy

Last updated: May 12, 2026

AQ Arquitectos Constructores USA LLC, doing business as Evora Design and Build ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website evoradesignbuild.com, interact with us through social media platforms, contact us by phone, or communicate with us via SMS/MMS text messaging.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address that you voluntarily provide when requesting a consultation, estimate, or submitting a contact form on our website.
Project Information: Details about your remodeling or construction project, including property address, project scope, budget range, and timeline preferences.
Communication Records: Records of phone calls, text messages, and emails exchanged between you and our team for the purpose of providing services.
Website Usage Data: IP address, browser type, pages visited, and other standard analytics data collected through cookies and similar technologies.
Lead Form Data: Information you submit through third-party advertising platforms, including Facebook and Instagram lead generation forms.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries about our remodeling and construction services.
To schedule and confirm consultation appointments.
To provide project estimates and proposals.
To communicate project updates and follow-up information.
To send SMS/MMS messages related to your remodeling inquiry, appointment reminders, and project updates.
To improve our website and services.
To comply with legal obligations.

SMS Communications

By providing your mobile phone number through our website forms, social media lead forms, phone inquiries, or direct communication with Evora Design and Build, you consent to receive SMS and MMS messages from us related to:

Appointment scheduling and reminders
Remodeling estimates and project follow-ups
Customer support communications
Project updates and notifications
Promotional offers related to our services

Message frequency may vary depending on your interaction with our company. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly through our website.

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for marketing purposes.

Consent to receive SMS messages is not a condition of purchase.

How We Share Your Information

We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes. We may share your information only in the following limited circumstances:

Service Providers: We may share information with trusted service providers who assist us in operating our business, such as CRM platforms, scheduling tools, and communication services, solely for the purpose of providing our services to you.
Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your personal information.
The right to opt out of receiving marketing communications.
The right to opt out of the sale of your personal information (we do not sell personal information).

To exercise any of these rights, please contact us using the information provided below.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may limit certain functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us:

AQ Arquitectos Constructores USA LLC
DBA: Evora Design and Build
Website: evoradesignbuild.com
Email: hello@evoradesignbuild.com
Text: (772) 251-3698